Keep Movin’ On

It’s a shame that I haven’t updated my blog for the past 8 months, as I’ve done some really great things in that time. I’ve been a part of several BandPage feature launches, gone to SXSW 2012 and helped run and promote a 9 day music festival (that we ran ourselves and had 200+ bands…), I’ve met some amazing people along the way, and been more than fortunate to work with many of them every day. BandPage has become like a family to me, and showed me that you can build a company full of amazing people that are real, genuine, inspiring, honest, and caring.

But unfortunately, my time at BandPage is coming to an end soon. We recently decided that my needs and the company’s needs are not quite working out, and that I should try to find something that is a right fit for me. I still really like everyone at BandPage, and I’m leaving on good terms, but it just came down to the fact that the roles available at the company just aren’t the right match for me.

After SXSW, I started to transition into more of a Customer Support role. At first I thought I could do this, and do it well, and hopefully enjoy it. What I found is that I am good at helping people and making them happy, but I just don’t enjoy the challenges of customer support. It’s not creative enough for me, and I wasn’t inspired by customer support. It left me fairly upset and frustrated with my role, and ultimately lead to the decision that I should find something outside of BandPage.

I’ll still be at BandPage for a little while, to help make this transition a smooth one. I’m still on good terms with everyone, including the CEO (and friend) J Sider. I want to thank him and the rest of the BandPage crew for helping make my experience an awesome one, and ultimately being supportive to me when they learned I wasn’t happy any more.

So what’s next? I’m not sure.

What ultimately lead me to leave Playfish for BandPage was an opportunity in the music industry that I see, and I believe is still available today. In my opinion, the relationship that artists/bands have with their fans is sorely lacking, and could be improved upon greatly by using social media in smart ways. I think someone like me, a Community Manager, could be used to interact with fans, create and share content regularly, and make a stronger connection between the artist with the fanbase. And through this connection, there will even be ways to monetize the fans (in a fair way), because you’re creating great content and great experiences for fans.

BandPage is an extension of that. New companies like Shaker and Instagram are definitely a part of that, as are “old” companies like Twitter and Facebook. And media like Blogs, YouTube, and Photos will be key. But they need to be done all in concert with one another, with a strategy, and not left to the guitar techs or the band members (who often just do it when they have time).

My hope is that I can find a way to channel this passion and vision that I have for the future of the music industry into a new role. I’m going to need your help though, since this is something new for me. You can find me on Linkedin Here, and if you know of anything that you think would be interesting to me, please contact me on Linkedin (or Twitter or Facebook).

I want to change the music industry and give fans and bands the experience that they deserve. Hopefully I can find the opportunity to do that 🙂


  • TrapperMarkelz

    Sounds like a very reasoned decision. Good luck in the hunt! I don’t know anyone in the music industry, but happy to help out how I can.

  • DavidBloom

    Shame, but everyone has to grow. The thing you should realize is that with this economy beggars can not be choosers so I would have recommended staying with BandPage in the CS position until you found your dream position, which you beautifully described above. Or if you can not find that position fund your own company and vision. All in all you have to do what you have to do but ultimately working at several companies for 6months to 1year at a time doesn’t look very good, growth is key though it’s a fine line to balance. Best of luck either way.

    • Sam Houston

      I generally agree, and this outcome is not something that I planned for. It happened very fast, and the circumstances are a bit complicated. It was not my intention for things to happen the way they did, when they did, but ultimately it’s probably for the best.

      I’m mindful of the fact that short stints at companies doesn’t look good, and it hasn’t been my intention my resume to start to take on a bit of that. I’ve found that Community Management has been a tough field, especially in the video game industry, since descriptions of roles and expectations can often not be in sync.

  • hybernaut

    Best of luck to you, Sam. In a world struggling with economic trouble, you’re in a place where your skills are in demand, and I’m sure you will find a great fit!

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